How do you define customer service?
- It is the ability to provide the customer with an experience they will remember and want to have repeated through a process of asking questions, listening and anticipating the customer’s needs and wants and exceeding their expectations
When you have 30 mins of free time, how do you pass the time?
- I enjoy reading historical non fiction and mystery novels.
What is your favorite pastime?
- Love to play golf when weather permits. I enjoy a day on the links and spending time with my friends and family as much as possible. I also enjoy snowmobiling during the golf off season.
What type of exercise do you enjoy doing?
- I played several sports growing up and studied martial arts for over twenty years, as I have gotten older I have become more of a golfer, walker and light exercise sort of guy.
What is your favorite movie?
- The Godfather.