United Health Group

“I began to notice a notable issue with the current stair nosing in my building and consulted with Tom about the problem and how we could go about fixing it. Tom dug into the issue and diligently worked with the manufacturer of the product to truly understand the current product and how it was (or in this case, was not) meeting our needs. He went to bat for us on partnering with the manufacturer and ended up replacing the entire staircase free of cost due to a warranty issue the stair nosing posed. I very much appreciated Tom and his team’s efforts! They got the job done very quickly and did a fantastic job in installing all of the new nosings. It’s like a brand new staircase! The work was beautiful-I give them an A+.”